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Rob Jacomen

Make the Most of Opportunities – Rob Jacomen

Rob Jacomen

[00:00:00] Miriam: All right. I am so happy guys to have with me my friend Rob Jacomen. We met just really relatively recently. We were both doing and are both doing an online course and, generally I find in those things, I don’t have opportunity to create relationships. And Rob has been so great with just offering help and you just have been a bright spot in the class, and I thought it would be fun to profile your company and just have a good conversation about helping people overcome their self-sabotage and reaching their next level.

[00:00:32] So welcome.

[00:00:33] Rob: Miriam, thank you so much. It’s an honor and a pleasure to be on your show.

[00:00:37] Miriam: So Rob, why don’t we start by you giving us just a teeny profile of your company, who you are, what you do, and then we’ll get a little history of how you got from A to B.

[00:00:47] HPX Agency

[00:00:47] Rob: I have an agency called hpx Agency. We are, basically a high performance working with high performance producers in the insurance industry.

[00:00:55] We work with agencies, producers, brokers, we work, our focus is really to transform the. And transform the way things are done in the industry to help people achieve a higher level of growth, personal development, helping them to build multimillion dollar books of business. And so that basically became my passion.

[00:01:17] I spent over 18 years of my career in the industry and, was very successful. And now just want to share my wisdom and how I built my book of business and share it with others and help others succeed. Really what I love more than anything is helping to, make a difference in someone’s life and, and really to help them transform not only their business, but also see them grow. And, and that’s such a cool thing in, in our industry.

Helping Someone Grow

[00:01:42] Miriam: Yeah, well you’re, you’re preaching to the choir here because I believe exactly the same thing.

[00:01:48] There is nothing as much fun as helping someone reach that next level of growth or insight, revenue, what, you know, whatever.

[00:01:57] When you and I were talking the other day, somehow we got off a little bit onto things like sustainability and we both love trees. And you mentioned that you were raised on an organic farm.

[00:02:08] You are the first person I have met who has been, has any experience with organic farming. So we’re gonna go way, way back and talk to me a little bit about your organic farming experience. So then we’re gonna go from there to your. Yeah, it’s such a great thing. I grew up on, I basically, I grew up on a farm, um, for most of my life.

[00:02:29] Organic Farming

[00:02:29] Rob: And, and I grew up in an area of Pennsylvania, which had, you know, Amish and, and, um, Mennonites and my uncle was a farmer, so really was in my, in my family and my blood. And I just, I just loved, you know, there’s something really cool about just being out in nature and going out in the fields and really what that experience did for me is have a true appreciation for, for nature and animals and protecting the earth.

[00:02:57] Incidentally, I ended up, you know, going to school to become a nerdy engineer, specifically an environmental engineer of all things because of my passion for nature and, uh, preserving the environment and just being a good steward, steward of the environment. And, then ended up going to graduate school, at the Uni uva University of Virginia, and had an opportunity to take some classes in the School of Architecture.

[00:03:23] And at that, Sustainability was becoming such a huge thing.

[00:03:28] I mean, we’re talking years ago.

[00:03:30] But really that was at the beginning of that, really that new awareness of sustainability and sustainable communi. And I just became fascinated with how we could integrate livable communities inside of nature.

[00:03:45] And it doesn’t have to compete with each other. It can be a symbiotic thing where there’s a respect for nature and, um, you know, and, and people were surrounded by green spaces and, you know, those things I think are just so important for, for, uh, people’s health and wellbeing. So I then ended up, you know, getting into that profession.

Protect the Earth

[00:04:05] Absolutely loving it because I could make a difference. Obviously I transitioned to something else, but I always that was always inside of my heart. My heart always was, Hey, I love the environment.

[00:04:18] I love protecting our earth. I still read and stay on top of, of new developments and green buildings, how green buildings are built and how companies can, uh, use waste minimization and recycling and all these different, technologies. You know, we’ve come a long way. So that was something that’s always interested me and I, I still keep it with me to this.

[00:04:41] Miriam: Do you have any suggestions for the listeners? I, I think it’s easy to get kind of discouraged. All of the news talks about, you know, how everything’s being destroyed and just. We’re not even, I mean, the latest thing I read was that all the plastic the United States is creating or consuming is not even being recycled anymore.

[00:05:03] And I, I think that for someone who cares about it as much as you do, as much as I do, I know this isn’t the main topic of our podcast, that I want us to talk about it because we’re integrated human beings. And it’s not all just about if you’re having success in one area but not in another, then you’re still not succeeding.

[00:05:23] Sustainability for the Planet

[00:05:23] Miriam: So what are some ways that we as individuals can make a difference in the sustainability of our planet?

[00:05:31] Rob: You know, I think, I think what I see right now going on is there’s so many different groups or different different groups who have specific interests. You know, you have the, the people over here protecting, you know, water and clean, clean water, and you have clean air.

[00:05:49] You have sustainability and sustainable communities. You have all these different groups doing. Who are all passionate about their, their certain area. But really I think what we all need to do a better job of is all coming together. And really what it boils down to, in my opinion, is education and technology.

[00:06:09] Like there are some advantages to some of the innovation that has occurred in, in the sustainability community and in terms of, of green buildings. Like we’ve come a long. But economics does not always have to compete with protecting the environment. And I think it’s not a zero sum game. It’s not like, Oh, we’re gonna sacrifice one for the other, or, you know, we don’t As, as somebody who’s concerned about the environment, I also don’t wanna put companies outta business.

[00:06:37] I want there to, to be more, Let’s all get on the same page and have a certain level of respect and stewardship for the environment. And I don’t believe that one side versus the other, like one side doesn’t wanna destroy the environment. The other side, you know, is, is only concerned about the the environment.

Don’t Become Extreme

[00:06:54] I think there’s a, I think there’s a healthy middle ground that we all can, can live and we can use innovation and use technology to our advantage. I think we can all come together as, Hey, we all have common interests and I think we all agree on the same end, and that is we want to protect the earth and we want to protect our children’s future.

[00:07:17] Not be selfish, but think about the consequences of the decisions that we make today for, for the future. And I, I think there’s a real opportunity for us to do that without getting extreme. You know, I think there’s a healthy middle ground that, that everybody can agree to. We wanna be on this planet as long as we possibly can.

[00:07:35] I think we can all agree to that.

[00:07:38] Miriam: Yeah. Yeah. I appreciate what you’re saying about not becoming extreme and also the technology technological spaces. I have a friend who is building a, new home and she’s requesting the carbon capture concrete, I guess it’s a special, unique thing and she’s having a hard time getting her developer to sign off on it, and she just keeps after ’em and keeps after ’em and says, No, this is what I want.

Have Converstations

[00:08:04] The research says it’s equally sound and I know it’s a little bit more expensive and it’s what I want.

[00:08:10] And I was showing another person who is into building houses, this glass that has this special, um, I wanna say there’s an iridescence to it that allows birds to see it so they don’t just crash into it and kill themselves on it.

[00:08:25] So I think there are ways to do it and, I appreciate what you say about coming together and having conversations.

[00:08:32] So, okay. You, you went from the farm, then you went to school, you became an engineer, and then you went into this architecture space. How did you get from there to where you are now?

[00:08:45] Take Opportunities

[00:08:45] Rob: So, so I really became, I, I’ve really been that guy who, number one, I hated working for somebody else and it just used to drive me crazy. So I always knew I had that entrepreneurial blood inside of me

[00:08:57] I encourage a young generation to do this as well. Start to experiment and get into as many different things as you can.

[00:09:04] You don’t always have to like, do something you don’t like or, or like be stuck doing one thing forever. Like I really believe that the beauty of life and the beauty of being in business is try a few different things and see what really resonates with you. See like what makes your heart sing and, and like, When you, when you can honestly say to yourself, Wow, I could, I feel like I can do this and make a difference in someone’s life.

[00:09:29] Like even as strange as this sounds, even if I didn’t like necessarily what I was doing or selling at the time, I try to say to myself, How can I make this an opportunity, right? To make a difference. Impact somebody or give, it helps somebody achieve a transformation. So that’s why even over the course of my career, I went from engineer to business owner to getting in the health and wellness industry.

Health and Wellness

[00:09:59] That was just a fascinating world. For several years I owned my own, um, health and wellness centers, so, Had two health and wellness centers that I was involved in helping to, you know, when people were at the end of the road with, uh, the allopathic model, you know, and, and really wanted it, they were just tired of the, the, the runaround with medications and being sick and, and just wanted to find some way to

[00:10:23] be healthy and and to truly heal. So we found a lot of those people, um, were attracted to our model and so we focused on custom attrition and putting people on a, what we called the healing diet and really started to see people’s lives transform. So that was a period in my life, which it was fascinating and I loved it because it was really making a difference in people’s lives.

[00:10:47] And then I migrated to getting into the insurance industry and using my science and engineering background to really get into safety and risk management and, um, helping businesses become more conscious about safety and how to better manage risk inside of their business. Not only to protect their, their employees, but also just to be more proactive about, you know, managing how they’re managing their business.

Make an Impact

[00:11:13] So that’s where I am right now. That’s where I. Where I am right now is I was very successful as a producer, so I I, I was working in the, in the insurance agency side, then decided, Hey, you know what? I don’t want to just do this for myself. I want to help other agents and producers be successful and help them grow their businesses and help them grow a multimillion dollar book of business.

[00:11:40] And that’s where I am today and the impact that I’m able to make and, and the difference I’m able to make in people’s lives today. Is again, I go back to the same theme anywhere you go or anywhere I’ve been. I’ve always thought of ways that I could really make an impact and, and change people’s lives for the better.

[00:11:59] And uh, that’s always been a common theme throughout my entire career.

[00:12:04] Miriam: I love that you’re saying that because I was just about, in my mind, I was thinking, okay, we each have these themes that run through our lives, and anybody who had had was older than two decades has a little bit of data behind them.

[00:12:19] You start seeing these commonalities, at least in the jobs that you have loved

[00:12:24] you know, I was talking to someone the other day and I said, I’ve always been a coach.

[00:12:28] First. I did it when I was in high school listening to all my friends and their boyfriend problems and their girlfriend problems, and it’s always been, Let me listen to you.


[00:12:37] I’ll find out where you’re stuck. I’ll help you get to that next, whatever that next level.

[00:12:43] When I was in, After I graduated from college, I spent 25 years in a mentoring program with students doing the same thing. Where are you stuck? How can I help you? And then, you know, I became a therapist. Same thing.

[00:12:58] Where are you stuck? How can I help you? And then I moved into this coaching space with businesses and it’s, it’s fascinating to see this golden thread that runs through all of it.

[00:13:09] At my core, that’s who I am. And at your core, what I heard you saying, You like to help people’s lives change and transform, but it’s a little bit different than the way I do it.

[00:13:18] I think. I love this notion of, of you like kind of pushing and excelling people forward – whenever you talk about your business, like when we’re in that, group class, You always have a lot of energy, positive energy where you’re like clearly enthused about what you’re doing.

[00:13:37] How do you help yourself or others when they get discouraged?

[00:13:42] You strike me as someone who is fundamentally optimistic, but I don’t know. Speak to that.

[00:13:46] Find What Works For You

[00:13:46] Rob: Yes, very much so. It’s actually, it’s, it’s funny because even. People who know me very well, know me as like the, uh, I’m the guy that bounces outta bed in the morning, like, Right, what are we doing? Let’s do this. You know, like, let’s go, let’s, let’s make some stuff happen.

[00:14:03] Right? It also, Reflects in the things I feed myself, feed my brain, feed my spirit.

[00:14:10] I read a phenomenal book, by hell Elrod, which, you know, he talks about the miracle mourning, you know, And I started to incorporate that into my life several years ago and, and really made a huge, huge impact on how I started my day.

[00:14:27] And, you know, the question I get a lot is, And there’s so much out there online about, Hey, what’s your routine? How do you get excited for the day? How do you start your morning? Do you do meditation? Do you do this? You know, and it’s funny because I do what works for me and everybody can develop their own routine that works for them.

[00:14:47] Some people like to work out in the morning. Some people like to work out at nighttime. It all depends how you, how your body responds to things or how you function the the point. As long as you do, are doing those things that are good for your heart, good for your spirit, um, good for your overall wellness and your wellbeing to get you started, to get you motivated, to get you excited, to inspire you to, and maybe it’s tapping into other people when you’re not feeling great.

Tough Love

[00:15:18] You’re like, Hey, I’m gonna call my friend Miriam, and she’s, she’s gonna lift me up, right? Anyone who knows me, Knows that they can reach out to me anytime and if there’s something I can do to pick you up or inspire you, or you know, maybe even hold you, hold you, hold you to the fire and say, Listen, you know, you’re giving me a bunch of excuses right now.

[00:15:39] There’s a little bit of tough love there too, and, and accountability. I’m, I also love doing that because I really feel like sometimes people need that as well. I’m not gonna let you play the victim and, you know, woe is me. It’s, Hey, what do we need to do to think differently about the situation? What do we need to do differently to turn this around?

[00:15:59] How, if, if things were perfect, what would that look like? And start to talk through some of those things. And I do that for, for myself too. It’s like that self talk. I wasn’t always like that necessarily, but I always had, I’ve grown over the years, but I’ve always had that level of faith, belief, high energy.

[00:16:21] And now over time, as I got older, It just changed and, and got better. So I started reading more. Um, you know, there’s so many phenomenal books out there that just help contribute to how can I make myself better every single day? Like Atomic Habits, for example. How can you just improve 1% every day and, and focus on that?

Opportunity to Help Others

[00:16:45] That’s a positive thing, you know? And, and we went through a really tough time the last few years. It had been really tough for a lot of people, but at the end of the. We’re still here, we’re still, we still have a phenomenal opportunity to help somebody else, to make a difference in someone else’s life.

[00:17:01] And sometimes when you do something for others and you give and you serve and you have that servant mentality, sometimes that turns around your own mind trap that’s going on and can help you flip that switch. And, and that for me has always worked really well.

[00:17:18] Miriam: Yeah. Wow.

[00:17:19] Well spoken. I don’t know that there’s a whole lot that can be said after that. That’s like, okay, and now we’re gonna take a commercial break. Just kidding, .

[00:17:28] Rob: But the thing is, everybody, everybody can do that. You have Yeah. Have that power inside of you. That, that, So, so, so you’re feeling things aren’t going your way.

[00:17:40] Right? So things aren’t necessarily going your way. Okay. If you have an acknowledgement that. I’m not where I want to be, but I know where I want to go. Okay. What are the, what’s the next right step? What’s the next thing you should you, you and you in your heart or in your mind, you know, that you need to start doing that.

Opportunity Mindset

[00:18:01] I always say this, it’s, it’s funny when I talk to sales people because you know, I’m like totally into sales, totally into marketing. Totally love that whole world. And sometimes in sales you experience a lot of rejection, right? So I’m like, Listen, what’s the next thing you can do to build some momentum?

[00:18:21] And the the, the fastest and easiest solution when you’re in the dumps, especially if you’re in sales, is activity because activity breeds results eventually. Right? So you might experience a lot of rejection, a lot of rejection, a lot of rejection. You’re like, Oh man, this is so hard. Yeah, of course it’s hard, right?

[00:18:42] But if you keep on going and you keep on going, eventually you’re gonna get to the end of where you want to go. Or all the sudden these amazing things are gonna happen, especially if you have a good mindset about.

[00:18:54] I’m a big believer in the law of attraction. I, I, I really believe that there is a whole mindset, and that’s why I’m big believer in meditation.

[00:19:04] It really calms that brain and calms that mind down. When I’m experiencing stress, I sometimes will take a step back and say, You know what, I’m just gonna sit quiet for 10 minutes. And just breathe and just kind of meditate and just let all that chatter just kind of settle down and, and like relax. And that has always been a great solution to, uh, to those stressful situations in life that we all experience.

[00:19:30] So, Hopefully that might help somebody.

Stick to It

[00:19:32] Miriam: Yeah, . Yeah. I hope so too. I absolutely hope so too. And I agree with you. Do you have any stories about having to stick to something even though it was hard?

[00:19:43] Rob: You know, where I draw the most? I’ve been an athlete my entire life and I think what I’ve drawn so much from being an athlete and the lessons that I learned from setting goals to persevering through tough times to, you know what? I can do an extra rep, I can, I can run an extra mile.

[00:20:04] You know, when I wanted to quit. You know, sometimes you don’t always like to do this stuff. It’s like, do I want to get up in the morning to work out? Do I want to go for that 10 mile run? Or, you know, I’m training for a marathon. So I’ve done marathons, I’ve done Ironman races, Um, I did all those things that I call that like, BC before children

[00:20:25] So it’s like before children when I had the time it like, and now my kids are starting to get older. So it’s kind of cool to watch them grow as adults and, and, uh, like my son is now a professional, uh, he’s a professional soccer player, so, um, you know, To see him now grow and develop into that man and, and into that professional, like he’s living a dream that I always dreamed of myself when I was younger.

Sports and Business

[00:20:49] You know, I think as young men, we, we sometimes think of like if you’re an athlete, you’re always dreaming of, well maybe there’s another level there. Maybe I can be a pro or be a professional someday. And uh, now he’s living that and I’m tru, I’m so excited for him. But I think sport, the sports and athletics, Really taught me a lot about business and life and about setting goals and about just like getting through some hard times just by being, you know, persevering and through hard work.

[00:21:20] If you surround yourself with the right people and, and you work smart and you focus on the things that you are really gifted at and let other people like bring in other people to help you get to where you want to go, that maybe fill in the gaps where you’re not as strong, I think is really the secret.

[00:21:39] That’s one of the things that really learned over the years and, and grew. I went from like this workaholic. You know, grind mentality to like, wait a minute, that doesn’t make sense. I, I need to work smarter and surround myself with people who are smarter than me. And, um, I think that’s been like one of the areas where I’ve evolved.

[00:21:56] And eventually over, over time as I got smarter, I’m like, I don’t have to work so hard. I just have to be smart about it. And.

Internalized Discipline

[00:22:03] Miriam: Yeah. I wonder if sometimes that happens because as we age we get tireder and so it’s like, awesome. I gotta learn how to do me smarter about this because I don’t have the same kind of energy I had when I was in my twenties.

[00:22:16] So the question I’m curious about, I have watched an entire generation of athletes grow up being in soccer or. Little peewee football or whatever it is from the time they’re, I mean, they’re starting at like age three or four now, and I have watched generations of kids come up and what I’ve seen is that they’re incredibly, um, disciplined.

[00:22:43] When they have their coach telling them what to do, but once they graduate out of that space, like maybe they finish high school and they move into the college space, or if they’re a collegiate athlete and then they grow past that. I’ve seen an awful lot of people be kind of like a kite whose string was cut.

[00:23:02] You know how when there’s that tension in a kite and then you cut the string and the kite just kind of flails all over the place because that discipline wasn’t internalized. It was like, Yeah, I can do it because you’re telling me to do it. But it didn’t move into the center of themselves. And I was gonna ask you clearly you have an internal locus of control.

[00:23:25] What did you do that helped you know that you are the captain of your ship and the master of your fate? Obviously, you know, within reason.

[00:23:36] Take Control

[00:23:36] Rob: You bring up some really interesting questions about how, you know, I also think as generations, we, we grew up in a, in a certain generation, um, that was a little bit, I, I feel like it was a little more gritty and a little bit more like, Hey, you gotta.

[00:23:50] You gotta take the bull by the horns. And like, if you wanna make things happen, it’s up to you. Like you’ve gotta put in the hard work. You’ve gotta, if, if that’s a goal of yours, figure out how, how you need to get there. And I also think some of the new generation. And I noticed this since in, in youth sports is just a different mentality about how to interact and engage with the, the youth.

[00:24:17] Um, I personally believe like the old school approach of, of discipline and regimen, uh, is very valuable and beneficial because I really think that some of the youth, they, they need that direction. They need some guidance. So I think as we get older, as adults, We start to lose that a little bit of, of like, it’s kind of like that lifeline and it’s why I’m involved with, like, I think we all need to practice what we preach, and that is if the only way to get to where you want to go, I believe is not only surrounding yourself with the right people, but also having the right coaches, the right mentors, the people that you can latch onto in, in your life, especially early on in your career where you can say, Hey, John.


[00:25:03] Like I remember my mentors in, in the industry that, that I started in and I’m like, I really relied on them to, Hey, I’m so determined. I wanna be successful in this business. I wanna learn it. I’m gonna approach someone who’s already been where I want to go, who’s already successful, and, and. And model their success and, and talked with them and picked their brain and say, Hey, will you mentor me?

[00:25:28] Will you, will you share with me some of the things that worked for you? And then also, like today, I, I believe that there is a reason why professional athletes have coaches. Tiger Woods has his own swing coach. My son has a goalkeeper coach that he works with, uh, who’s on the coaching staff, and they.

[00:25:51] Team meetings and they, they meet separately to talk about strategy and hey, how do, and, and also, role playing and game planning and debriefing. Like, Hey, what did I do well, What did I didn’t do? What didn’t I do well? How, how can I prove here?

[00:26:06] And I think as professionals, we all need a coach, somebody who can help guide us in the right direction and give us that.

[00:26:15] Spark of inspiration and, and, and guidance and direction and, and somebody who, who, who can help give us, Hey, let’s game plan through this. How can we get to where, where you are now? You told me, Rob, your, your goal is x. All right, let’s work together. How do we get there? And then map out a plan to get there.

Give Others Opportunities

[00:26:36] And that’s where you and I met you and I met through, through a, I think, is a phenomenal program and, and I feel extremely blessed to have met you. One of the things I’d like to do in, in our mastermind groups is I like to share my experience and also contribute because if I can help somebody else, I’ve offered to every single person.

[00:26:55] That I’ve interacted with, Hey, I’m a resource for you. Use me. I want to, I want to give back to you. I want to help you in some way. And I, I just offer it to everyone as, as like freely, There’s no strings attached. There’s no, I have no ulterior motive. I have no, like, I’m not looking for them to do business with me.

[00:27:14] My goal is to help you become successful and maybe think about things a different way that you may not have thought about yourself. And, and, and that’s really become now my mission is just to help as many people as I can openly and freely and just give and, and just serve. You know? And I think if we just focus, if we all focused on that a little bit more, I, I, I think you’d get a lot farther away, farther along in life in a business.

[00:27:39] Miriam: Yeah, I agree with you. I have watched you help different people in that group, and your face lights up, like you end up. It gives you joy. It’s not something that takes energy from you. It’s something that gives energy to you. And I have experienced the same thing with the various, um, business owners that I coach.

Business Insights

[00:27:58] I’m never tired when I come back from that space. It’s just a privilege to be invited into someone’s life and to be invited into a contribu. Space.

[00:28:08] So it’s also really fun when you ask the question that stops them in their tracks. I asked a young entrepreneur a question, This was about two weeks ago, and his eyes dilated.

[00:28:22] He got this look shocked look on his face, and then he and I said, What’s going on inside you? And he. Uh, Freak. I know you’re right, . And it was, it was an awesome moment because, um, it was a question I asked. I didn’t state make a statement. I asked a question and he knew inside the direction that, um, we were going.

[00:28:47] He was like, Oh my gosh. In the end it saved him about $90,000. So I felt good about that. That’s, you know, that’s a win. It’s a win, right? It’s a win. It’s a win. So, um, let’s see.

[00:29:01] What kind of insight or business process has been, you know, really impactful or insightful to you in the last, I don’t know, couple months?

[00:29:11] Rob: One of the areas that I, I found that has really brought me the most, has been the most insightful to me, and also I’m able to now help others do this, is create systems and processes inside of your business so that it creates, a systematic way of performing things over and over and over, which can produce a very specific result or outcome.

Learn Something New

[00:29:40] Right. So rather than having this hodgepodge, haphazard way of, of operating, whether it be marketing or business development, sales, um, operations, creating those systems and procedures so that everybody on the team knows exactly what their, what their role is, what their contribution needs to be, um, you have systems in place, automations, like, one thing I’ve really learned is you.

[00:30:07] I don’t need to be an expert in technology. I wanna know enough to be dangerous. So what I did is I learned how to use Premier Pro to edit videos. I learned how to use Zapier to create automations in workflows. I learned it by, you know, it’s amazing youTube is an amazing resource. , so is Google. If you ever wanna learn something, listen, all you need to do is type it in there and say, I wanna learn how to do.

[00:30:35] Well, I’ll tell you what happened as a result of doing that, rather than just delegating it to somebody else, I actually learned it myself so I could understand the process and the system and the way things worked so that I could share it with somebody else. Or if I hire somebody to help me perform that particular function or activity or, or processes in inside my company, I then have a frame of reference for how it should be done and also the time it takes to do something or a task

Take a Step Back

[00:31:10] the results and the outcome on the other side is once you set that thing up the first time on the front end, and then let it work and let it, and then maybe tweak and test results and maybe do some AB testing, but setting up the systems so that it operates for you.

[00:31:29] And that’s one of the things I learned in, in our, um, in our program that, that we’re, that we are in, is setting up those systems so that you don’t have to operate, be the operator all the time in your business, that you actually can take a step back and work on the business and not always be in the business and working on fulfillment.

[00:31:50] And, and that’s one of the takeaways I think I could share with you and, and hopefully that answers your question.

[00:31:55] The biggest thing, the biggest takeaway, what I encourage everybody is develop the processes, a unique process, and the systems inside your. business Which not only can make it function better and be more efficient, but also deliver the value to your customer, deliver a consistent result time in time, again, over and over and over, so that you’re delivering the most value that you possibly can for, for your customers.

[00:32:22] Miriam: And the only thing I would add is that I think that entrepreneurs also need to do that in their life because sometimes their businesses hum right along and they can’t ever find their keys, or they’re just, So disorganized in their actual life. And it’s like you have to have both.

[00:32:39] You have to have systems and processes for your life, and you have to have systems and processes for your business.

[00:32:46] Goal-Setting

[00:32:46] Miriam: So Rob, we’re just about to the end here. This is kind of a question out of left field, but I thought I’d ask it and just see what comes of it, uh, in the last six months, what is a hundred dollars or less purchase you’ve made that you’re like, Man, I’m so glad I did.

[00:33:03] Rob: You know, one thing does come to mind. So, So I have a very good friend, and it’s actually somebody who, I used to work with and then he, you know, I, I kind of focused on a whole different niche in the marketplace.

[00:33:17] He’s a friend who, runs a company called Three by Five Life, and they’re these, it’s actually really cool. They’re these, there are these simple note cards, right, which there’s different themes and there’s goal setting, and then, , but there’s something on here that’s really, really important that, that I’ve incorporated into my life that has been so impactful.

[00:33:41] And that is every day I pull out this card and I write down three things that I’m grateful for, and, and then I can carry this card with me and fold it up really nicely and carry it with me in my pocket. And every once in a while. I can reach out, reach into my pocket and say, You know what, what are three things I’m grateful for?

Emotional Growth

[00:34:02] And usually those things that are on there usually have to do with my family, my kids, my relationships, my, you know, my relationships with my fellow colleagues that I’m so grateful that I have. And so this, this has been one of those purchases that I made that’s been like, it’s the simplest, you know, it’s the most simple little thing, but from a mental.

[00:34:26] Emotional and just a growth standpoint. This has been the most impactful for me. I’ve been, I’ve been using these for a while now, and it’s just, it’s become a habit. Every single morning I wake up and I’m like, Okay, what am I grateful for? What are the, what are the three top tasks on my list that I, and I, I write the tasks on here, and then I write a theme.

Daily Theme

[00:34:46] What’s my theme today? Today’s theme was about courage. Because I was on my run this morning and I thought to myself, What’s my theme today? And, and I thought about it. I’m like, You know what, what came to my mind was courage. Having the courage to do things that I maybe normally would overthink or maybe not do because I, I’m held back by something, by fear or by something.

[00:35:09] But what if I was just a little bit more courageous today? What if I just had a little more courage to do something? Maybe made me feel uncomfortable. It pushed me outside of my comfort zone. So then I wrote that down like, this is what I, This is the courage I want to have today, and this is, this is the action I want to take to push me outside of my comfort zone.

[00:35:29] And sometimes it, for me, that brings me joy because I can then at the end of the day, look at this card and go, Hey, you know what? That was a win. And then there’s a column here for putting your wins, right? That was a little win. Chalk up those little wins because they add up to a lot. And even if it’s like creating micro goals, little things that you know you can accomplish throughout the day helps you build momentum, helps, helps to fuel that, that inspiration and, and to keep you moving forward.

[00:35:57] Miriam: That is great. Thank you so much for just like taking the time to share that. We’ll put that, that resource in the show notes.

[00:36:04] We’ve come to the end of our time.

[00:36:06] Find Rob

[00:36:06] Miriam: Would you just share how people can reach you if they would like to ask more questions about who you are and what you do?

[00:36:12] Rob: Yeah, the best place, honestly, I am on LinkedIn, um, and Rob Jacomen, reach out to me on LinkedIn, send me a message. You know, and by the way, I’m a big fan of personal video, so if you wanna send me a personalized video and introduce yourself, I’d love it.

[00:36:29] I’d be really impressed because it’s something that we do. Video has become such a important part of our business model because we really believe that it personalizes that connection and that relationship with somebody.

[00:36:41] Shoot me an email, shoot me a text. I respond to everything.

[00:36:45] Miriam: Very good. Okay. Well I mentioned before we started that as a thank you. We are doing a gift in a donation in your name to the Nature Conservancy. We started out talking about sustainability. We’ll end talking about sustainability.

[00:37:00] Rob, thank you so much. Just appreciate you.

[00:37:03] Rob: I’m so grateful to have met you and, and, again, it’s been an honor.

End Credits

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Music by Tom Sherlock.

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